After an NQA audit lasting a total of 5 Auditor days, Itac has gained Integrated Management Accreditation for ISO 9001 (Quality) and ISO 14001 (Environment) standards.
Assessors said they had no hesitation in recommending registration. Here are several extracts from their report.
- The company has demonstrated an effective system
- Directors and the Senior Management Team are customer driven and have long term vision as to where the organisation is going, supported by an effective Integrated Management System which
helps support the vision
- The Company ensures that customer requirements are determined and met consistently
- The focus on the customer is paramount
- Staff and directors take a personal role in service delivery to customers
Paul Dunkerley, Itac’s Manufacturing Ops Manager, oversaw the process. The outstanding report was achieved by Paul’s consistent diligence, with whole team support.